Do I need a special license to drive?
Nope — a valid standard driver’s license is all you need. No CDL or special endorsement required.

What’s the minimum age to rent or drive?
You must be 25 years or older, per our insurance requirements.

Is a deposit or security hold required?
Yes — a $1,500 refundable deposit is required before your trip. It’s returned after inspection once everything checks out.

What documents are required to rent?

• Stationary rentals: Copy (front & back) of renter’s driver’s license.
  
  

• Driving rentals: Copies (front & back) of every driver’s license (25+) listed on the MBA insurance policy, plus a copy of the active policy for verification before pickup.
  
  

Can I drive outside of Texas?
Absolutely! Explore freely — just remember, no off-roading.

Any restrictions on where I can take the RV?
Yes — off-roading is strictly prohibited. Dirt or gravel roads within campgrounds are fine, but rugged or unpaved terrain is not allowed.

Can I tow another vehicle or trailer?
No — towing is not permitted. The hitch is for accessories only (bike racks or small cargo racks). Unauthorized towing voids insurance and may forfeit your deposit.

Do you offer delivery and setup?
Yes! We’ll deliver, level, and connect the RV so it’s ready when you arrive.

What’s your delivery range and cost?
Within 60 miles of Jarrell, TX (76537)

• Delivery & setup: $75 base + $4 per mile (each way)
  
  

• Pickup & breakdown: same rate
  
  

How does a stationary rental work?
We bring the RV to your location, set it up, and pick it up when you’re done — no towing or driving required.

Are campground or park fees included?
No, those fees are paid directly by the renter to the park or campground.

What are the pickup and drop-off times?

• Pickup: 11 AM on your start date
  
  

  • Early pickup (8–11 AM): $75 when available
    
    

• Drop-off: 3 PM on return day
  
  

Late returns:

• After 3 PM — $100 per hour
  
  

• After 6 PM — charged an additional full night
  
  

• After 9 AM next day — deposit may be forfeited
  
  

Please contact us right away if delayed; we’ll always try to accommodate.

Are pets allowed?
Yes! We love furry travelers — there’s a $150 pet deposit, refundable if no pet-related damage occurs.

How many guests can stay?
Sleeps 10–12 people comfortably with six beds.

Any cargo or weight limits?
No strict limits — just pack responsibly.

What’s included?
Bedding • Towels • Cookware • Dishes • Cleaning supplies • Outdoor chairs
Just bring your personal items, food, and adventure!

How many miles are included?
You get 300 miles per night (e.g., 3 nights = 900 miles).
Extra mileage is $0.75 per mile.

What kind of fuel does it use?
Unleaded gasoline — premium fuel required for best performance. Save your receipts.

How do I refill the toy-hauler gas tank?
Located in the last compartment on the driver’s side; nozzle and filler slot are clearly labeled.

Can I use the generator if not at a campground?
Yes — 8 hours per day included, then $5/hour after.
To run all three A/C units, a 50-amp hookup is required.

Do I need to dump tanks or clean before return?
Yes — tanks must be emptied, and the RV returned clean.
Closest dump station:
Flying J Travel Center, 305 IH-35 North, Jarrell, TX 76537
Optional dump service: $100 (deducted from deposit).

What if something breaks?
We’re available 24/7 to help. MBA Insurance offers Roadside Assistance ($15/day) or you can use your own AAA plan with RV coverage.

Who’s responsible for tolls or tickets?
The renter is responsible for all tolls, parking tickets, or violations.
If we receive an invoice, we’ll charge the toll plus a $25 processing fee per incident.
We recommend using your own TxTag or TollPass to avoid added fees.

What forms of payment do you accept?
Venmo • Cash • Credit Cards (4% fee applies)

Do I need rental insurance?
Yes — MBA Rental Insurance ($81/day) is required for all driving rentals.
Stationary rentals do not require MBA coverage.

What’s your cancellation policy?

• 30+ days before start: Full refund minus $100 fee
  
  

• 15–30 days: 50% refund
  
  

• Less than 15 days: No refund
  Dates are reserved for you; no refunds for early returns.
  
  

What if something is damaged?

• Interior: deducted from deposit
  
  

• Exterior: handled through MBA insurance
  
  

What if I return early or late?
Early returns are fine but non-refundable.
Late returns follow the same fees listed under “Pickup & Drop-Off.”

Peak and special-event dates require a 15% rate increase and may have minimum stay requirements:

• New Year’s: Dec 30 – Jan 2
  
  

• Easter Weekend: Friday – Sunday (dates vary yearly)
  
  

• Memorial Day: Friday – Monday
  
  

• Independence Day: July 3 – 6
  
  

• Labor Day: Friday – Monday
  
  

• Thanksgiving: Wednesday – Sunday
  
  

• Christmas: Dec 20 – 27
  
  

• Major Events: COTA Races, ACL Festival, SXSW, and other large Austin-area events